About Us
The Brown and Hurley Group is one of Australia's leading truck and agricultural dealerships with 21 locations throughout QLD and Northern NSW.  We are a family owned business with nearly 80 years in the industry specialising in the sale and service of heavy commercial trucks and trailers and agricultural and construction machinery.  Our commitment to excellence has earned us numerous industry awards and established us as a leading supplier to Australia's Road Transport and Agricultural sectors.

The Brown and Hurley Group are growing fast and want you to be part of our team in Darra. In this role you will provide customer service support and technical advice to our customers, book and coordinate jobs, data entry and process quotes, invoices and warranty claims. 

What you’ll be doing: 

• Providing expert technical advice to customers and staff
• Providing exceptional and professional customer service both on the phone and face-to-face in the Service Department
• Ensuring customer needs are met by correctly identifying the make, model and issues of their vehicle then advising them of the appropriate services
• Providing quotes and invoices 
• Following up on service jobs and calling customers to advise them on delays and/or finish times and discussing technical information  
• Dealing with retail warranty policy adjudication and informing customers of expected costs and warranty coverage
• Inspecting parts related to warranty claims and ensuring parts are dispatched
• Assisting with warranty administration 

About you:

• Experience in a similar role at a truck, car machinery or agricultural dealership  
• Mechanically-minded, problem-solver, team player, excellent communicator, strong attention to detail and organisational skills and intermediate computer skills
• Truck mechanic qualification or other mechanic qualification – desirable but for the right person a trade qualification may not be necessary 
• Kenworth or DAF experience (desirable)
• We also welcome mechanics looking to move into an office-based role.

Why join us?

• Training and career advancement  
• Social events and support team environment
• Mental health and wellbeing support programs
• Retail, banking and health insurance discount programs

How to apply
Take the next step by clicking apply now and follow all prompts. If you are successfully shortlisted,  we’ll be in contact with you shortly. If you wish to learn more about The Brown and Hurley Group please visit our website and connect with us on our socials below: 

Website: brownandhurley.com.au/careers/

Facebook: 
Brown and Hurley - facebook.com/brownandhurley, 
Brown and Hurley Agriculture - facebook.com/BrownandHurleyAgriculture

Instagram: 
Brown and Hurley - instagram.com/brownandhurley
Brown and Hurley Agriculture - instagram.com/brownandhurleyagriculture

LinkedIn: 
linkedin.com/company/the-brown-and-hurley-group-pty-ltd

YouTube:
https://youtube.com/@brownandhurley9379?si=yBULZZyc-YcpX38k